
Shushko Sviatlana
Emotional Intelligence
#112007314
08/13/2024
Shushko Sviatlana
This certificate is awarded for successfully completing the Emotional Intelligence training, designed to enhance participants' ability to understand and manage emotions effectively in the workplace.
The program covered key aspects of emotional intelligence, including self-awareness, self-management, social awareness, and relationship management.
Participants developed skills in active listening, empathy, conflict resolution, and motivation, learning how to build strong professional relationships and support employees. Through practical exercises, role-playing, and discussions, they gained valuable insights into fostering a positive, emotionally intelligent work environment.
Skills / Knowledge
- Emotional Intelligence
- Self-Awareness
- Self-Management
- Interpersonal Skills
- Self-Regulation
- Empathy
- Conflict Resolution
- Communication
Issued on
August 13, 2024
Expires on
Does not expire